Privacy Policy.
This Privacy Policy explains how Hourpath ("we," "us," or "our") collects, uses, and protects your information when you use our website and services.
1. Overview
Hourpath helps therapy professionals track supervision hours and progress toward licensure. We respect your privacy and are committed to keeping your information secure.
2. Information We Collect
Information You Provide
- •Account details (name, email address, password)
- •Professional credentials and licensing information
- •Supervision and tracking data (hours worked, supervision records, progress toward licensure)
- •Supervisor and workplace details
- •Payment and billing information
- •Messages or attachments sent to our support team
Information Collected Automatically
- •Device and usage data (IP address, browser type, operating system)
- •Log data (access times, pages viewed, features used)
- •Performance and analytics metrics
Information from Third-Party Sources
We may receive limited data from service providers such as payment processors or authentication partners.
3. How We Use Your Information
We use your data to:
- •Provide, operate, and maintain the Hourpath platform
- •Track progress toward professional licensure requirements
- •Process payments and manage subscriptions
- •Offer customer support and respond to inquiries
- •Improve functionality and develop new features
- •Communicate important service updates
- •Prevent fraud and ensure platform security
4. Cookies and Analytics
We use cookies and similar technologies to:
- •Analyze how users interact with Hourpath
- •Improve site performance and personalize your experience
You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
5. Information Sharing
We share information only under the following circumstances:
Service Providers
With trusted vendors who help us operate Hourpath (e.g., cloud hosting, email delivery, analytics, payment processing).
Legal Requirements
When necessary to comply with the law or protect our rights and users.
Business Transfers
In case of a merger, acquisition, or sale of assets.
With Your Consent
When you explicitly authorize sharing (e.g., connecting to a third-party integration).
6. Payment Processing
Payments are handled securely by our third-party payment processor. We do not store credit-card information.
Our payment processor complies with PCI-DSS standards.
We receive only transaction confirmation and subscription details needed to manage your account.
7. Data Security
We use industry-standard security measures, including:
- •Encryption of data in transit and at rest
- •Secure cloud infrastructure with access controls
- •Routine monitoring and security audits
8. Data Retention
We retain account information for as long as necessary to deliver services and comply with legal obligations.
By default, account data is retained for seven (7) years after closure to support licensure documentation requirements.
You may request early deletion subject to applicable retention laws.
9. Your Rights
Depending on your location, you may have rights to:
| Right | Description |
|---|---|
| Access | Request a copy of your data |
| Correct | Fix inaccurate or incomplete information |
| Delete | Request account and data deletion |
| Export | Obtain a portable copy of your data |
| Opt Out | Stop receiving marketing emails |
To exercise these rights, contact privacy@hourpath.app. Requests are typically processed within 48 hours.
10. Children's Privacy
Hourpath is not intended for individuals under 18 years of age.
We do not knowingly collect or maintain information from minors.
If you believe a minor has provided information, please contact us so we can delete it promptly.
11. International Data Transfers
If you access Hourpath from outside the United States, your information may be transferred to and processed on U.S. servers.
By using Hourpath, you consent to this transfer.
12. Data Controller and Processor Roles
- •Hourpath acts as a data controller for information you provide directly (e.g., account and billing data).
- •We act as a data processor for professional tracking information stored on your behalf.
13. Updates to This Policy
We may update this Privacy Policy from time to time.
Material changes will be announced via email or an in-app notice at least 30 days before the new policy takes effect.
14. Contact Us
If you have questions or privacy requests, contact:
This policy is effective as of January 1, 2026, and applies to all users of Hourpath services.